Feros Care Home /
Home Care Package Case Manager – Hervey Bay
So you're looking for a position where you can make a real difference? That's great because we are looking for a Home Care Package Case Manager - known internally as a Wellbeing Manager! Our vision is to support clients to live their boldest lives through a holistic person-centred approach to care planning and coordination of services to support wellness, reablement and independence. The Wellbeing Manager is a community-based role where you will travel to client's homes and be responsible for the provision of high-quality person-centred care, assessment, referral, planning, coordination, monitoring and case management of our home care package clients in your region. Assisting clients to achieve their goals! We are ideally looking for someone who resides in the Wide Bay and Hervey Bay areas. We have 2 x 2 year contracts with option for renewal. What will I be doing as a Wellbeing Manager? Conducting holistic assessments and reviews of client goals and services with a focus on reablement and wellness Managing a caseload of clients ranging from high functioning, low risk through to complex care needs Develop care plans within Home Care Package guidelines for clients Monitor costs of Home Care packages and ensure services and operations are within budget constraints. Ensuring that the organisation's customer service expectations are exceeded in the administration. Complete documentation to ensure compliance with policies and procedures. Liaise with General Practitioners, Allied Health Professionals, community organisations and internal clinical care providers to ensure client needs are met and well-coordinated. Representing Feros Care as a service provider and providing information on our service provisions External stakeholder engagement to support continued business sustainability and growth within your geographical area Connecting people with appropriate services and supports in their community Attending networking events and facilitating presentations What to bring/Desirable 3 years + experience in case management, assessment or planning in the Aged, Community, Health or Social Services Qualifications and current registration in Nursing or Allied Health (highly desired) Current Senior First Aid and CPR Current and unrestricted driver's license. Understanding of the Aged Care Sector and Community Program guidelines and service requirements. In particular, Home Care Package Guidelines (HCP) Excellent interpersonal, rapport building and communication skills (listening, written and verbal). Experience working remotely with a high degree of drive Ability to network, develop and manage relationships with internal and external stakeholders Excellent time management skills Ability to work in a fast-paced, innovative and ever-changing organisation About us We want our team to be made up of people from all walks of life. Feros Care would not be where we are today without the unique make-up of Game Changers, Dream Makers and Vibrant Creators that help us to thrive every day. We actively seek to include, welcome and value the unique contributions of all people. We harness a culture that embraces individual differences in all its glory and values cultural intelligence. Feros Care is committed to achieving a diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact talent@feroscare.com.au. Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work. When successful, you will be required to undertake a national police check and provide evidence of your right to work in Australia. The Perks: Competitive remuneration Eligible for generous Not-for-Profit salary packaging, Option of a salary sacrificed company vehicle (personal use) or daily travel allowance. Access to EAP Subsidised health and fitness perks Join a diverse multidisciplinary supportive team 2 weeks orientation at our Coolangatta beachfront office. Apply Now! PD - Wellbeing Manager 70000AUDAustralia - QLDHervey Bay & Fraser Coast