Feros Care Home /
Volunteer Moderator, Virtual Social Centre
The Virtual Social Centre is an online platform with sessions taking place regularly. Participants use their personal computer, tablet, or laptop to log into the Virtual Social Centre whenever they choose, review the calendar of sessions, and join whatever interests them. In each session participants can see, hear, and sometimes even speak to each other and the facilitator in real time. The VSC is all about fostering social connections all from the comfort of their homes. See: www.feroscare.com.au/virtual-social-centre Volunteers play active roles in the delivery of the VSC through a variety of roles. The VSC Moderator role provides basic tech support during VSC sessions that are remote, or studio-based in Tweed Heads. Key Responsibilities Support moderation of VSC sessions that are delivered virtually or in the studio, such as testing with host prior to the session, supporting seniors and host to connect to sessions and troubleshooting. Provide studio-based support for host delivering sessions (studio-based moderators) Provide support to virtual host and participants if they are any issues and escalate issues to the team in a timely manner Follow instructions given by the relevant project manager or team leader. Bring your best positive and engaging self to our workplaces. Embody a friendly and cheerful spirit within a team setting. Operate with integrity, open-mindedness and respect, ensuring the privacy, confidentiality and dignity of our clients is always maintained. Be comfortable with the use of own technology, including laptop computers, reliable internet, headphones, microphone and camera. Desirable Criteria for Position: Communication skills (written, verbal and listening). Ability to learn and use technology and systems with training. Prior experience in a Health, Aged Care, Community or not-for-profit setting. Ability to commit to support at least once a week for 3 months Loneliness can touch anyone. For a day, a month or a lifetime. If you think you could be part of this innovative and exciting new place, then get in touch. Whether you think you could be our next streaming star, are great with filming and making movies, or empower seniors to use technology, we can match you to a volunteer role which is flexible and perfect just for you! 5AUDAustralia - QLDGold Coast